Privacy policy

At LeafnStem.in, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you visit our website or purchase our products.

1. Information We Collect

When you use our website or place an order, we may collect:

  • Full name
  • Mobile/telephone number
  • Email address
  • Delivery and billing address
  • Order and purchase details
  • Payment-related information
  • Information you provide when contacting customer support
  • Device, browser, IP address, and website usage information

2. How We Use Your Information

We may use your information to:

  • Process and deliver your orders
  • Confirm orders and provide delivery updates
  • Respond to customer enquiries
  • Process payments and refunds
  • Provide customer support
  • Improve our website, products, and services
  • Send information about offers, promotions, or products where permitted
  • Prevent fraud, misuse, and unauthorized activity
  • Meet applicable legal and regulatory requirements

3. Payment Information

Payments may be processed through third-party payment providers. LeafnStem.in does not intend to store your complete debit card, credit card, banking, or other sensitive payment credentials on its own systems. Payment information is handled according to the applicable payment provider's policies and security practices.

4. Cookies

LeafnStem.in may use cookies and similar technologies to improve website functionality, understand visitor activity, remember preferences, and provide a better shopping experience.

You can adjust cookie settings through your browser. Disabling certain cookies may affect some website features.

5. Sharing of Information

We may share necessary information with trusted third parties when required to operate our business, including:

  • Courier and delivery partners
  • Payment service providers
  • Website hosting and technology providers
  • Customer support or service providers
  • Marketing and analytics providers, where applicable
  • Government authorities or law-enforcement agencies when legally required

We do not sell your personal information to third parties for their own independent use.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or loss.

However, no online transmission or electronic storage system can be guaranteed to be completely secure.

7. Third-Party Websites

Our website may contain links to third-party websites, payment services, social media platforms, or other services. LeafnStem.in is not responsible for the privacy practices or content of third-party websites.

We recommend reviewing their respective privacy policies before providing personal information.

8. Marketing Communications

If you provide your contact information, we may contact you regarding orders, products, offers, or promotions where permitted by applicable law.

You may request to stop promotional communications at any time.

9. Children's Privacy

Our website is not intentionally designed to collect personal information from children. If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

10. Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, complete transactions, maintain business records, resolve disputes, prevent fraud, and comply with applicable legal requirements.

11. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including requesting access, correction, deletion, or withdrawal of certain permissions.

To make a privacy-related request, please contact us using the details provided on our website.

12. Changes to This Privacy Policy

LeafnStem.in may update this Privacy Policy from time to time to reflect changes in our business, website, services, or applicable legal requirements.

.13. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact LeafnStem.in through the contact information provided on our website.

Leafnstem
Near Star Lodge Thaluk Hospital Junction Near DTDC Parassala
parassala Kerala 695502
India
Customer service contact
https://leafnstem.in
leafnstem2025@gmail.com
+918606802817